Shipping policy
Shipping Information
Shipping Costs
Free Shipping: Enjoy free delivery on all orders over R849.
Standard Shipping: For orders below R849, a flat shipping fee of R60 will apply.
Once your order is confirmed, you’ll receive an email with a tracking link so you can monitor your delivery in real time.
Fast and Reliable Delivery
I aim to deliver your order within 1–3 business days, provided it’s placed and processed by 12:00 PM on the same day.
All deliveries are handled by trusted courier partners, ensuring fast and reliable service across all regions.
Shipping & Processing Standards
To maintain the highest level of efficiency, HerbalNutriStore follows Herbalife’s official Standard Operating Procedures for order management:
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Same-Day Processing: Orders placed before 12:00 PM on a business day are sent to the warehouse and dispatched that same day.
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Next-Day Processing: Orders placed after 12:00 PM are forwarded to the warehouse the following business day and shipped shortly after.
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Processing Time: Shipments are usually completed within 24 hours of processing, if it falls on a business day.
Note: Orders placed during weekends, public holidays, or month-end periods may experience slight delays due to higher order volumes.
Order Changes & Cancellations
Once your order has been submitted, it cannot be modified or cancelled.
Please review your cart carefully before checkout — including items, quantities, and shipping address — to ensure all details are correct.