Refund policy

30-Day Money-Back Guarantee
At HerbalNutriStore, I take pride in offering only fresh, high-quality Herbalife Nutrition and personal care products.
If you’re not completely satisfied with your purchase — whether it was made directly through my store or via an authorized Herbalife Independent Distributor — you can return the product within 30 days of delivery for a full refund or an exchange.

To start your return, please contact me at info@herbalnutristore.com to request a Customer Refund Form. Once you’ve completed it, send it back along with the product to the address I’ll provide.

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Product Exchange Policy

Need to exchange a product? No problem. You can replace any item within 30 days of receipt.
Simply contact my support team, and I’ll guide you through the process. Any return shipping costs will also be reimbursed.

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Damaged or Defective Items

If your order arrives damaged or with a manufacturing defect, you’re eligible for a free replacement within 30 days.
Just get in touch at info@herbalnutristore.com, and I’ll send you the instructions for returning the item. Both the return and replacement shipping costs will be fully covered.

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Lost or Stolen Returns

Please note that HerbalNutriStore cannot be held responsible for any return shipments that are lost or stolen in transit.
For your protection, I recommend using a tracked and insured courier service when returning products.

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Returns & Refunds Processing Time

Once your return is received at the Herbalife warehouse, processing may take up to 2 business days.
Please allow a short delay between the time your parcel arrives and the confirmation of receipt.